Terms of use

Public retail sales contract

16 STATION ™ represented by the individual entrepreneur Krisanova Daria Vladimirovna, publishes this agreement, which, in accordance with Art. 435, 437 of the Civil Code of the Russian Federation by a public offer addressed to individuals, hereinafter referred to as the "Buyer" and expresses its intention to consider itself to have concluded this Public Agreement (hereinafter referred to as the Agreement) with the Buyer who has accepted the offer to conclude an Agreement on the following conditions:

1.Terms and definitions.

In this offer, unless the context requires otherwise, the terms below have the following meanings:

"Offer" - a public offer of the Seller, addressed to the Buyer, to conclude a sale and purchase agreement with him (hereinafter - the "Agreement") on the existing conditions contained in the Agreement.

"Acceptance" - full and unconditional acceptance by the Buyer of the terms of the Agreement.

"Seller" - IE Krisanova Daria Vladimirovna (TIN 781013644903, OGRNIP 304781620100069, legal address: Novosibirsk, Deputatskaya st., 46, 16th floor)

"Buyer" - an adult, capable citizen who intends to order or purchase, or ordering, purchasing or using goods exclusively for personal, family, household and other needs not related to entrepreneurial activity.

"Site" http://www.16station.com

"Online Store" - a website owned by the Seller located on the Internet at 16station.com.

"Product" - goods presented for sale in the "Internet store".

"Cart" - a separate personal page of the Buyer on the Site for the implementation of Orders and personal data management.

"Feedback" - customer support service (Buyers) of the online store, which provides information support and services to the Buyer on all issues that Buyers have in connection with the purchase of the Goods in the online store.

2. Subject of the contract.

2.1 The Seller undertakes to transfer the Goods intended for personal, family, home or other use not related to entrepreneurial activity into the ownership of the Buyer in accordance with the Buyer's Order in the manner agreed in this Agreement, and the Buyer undertakes to accept and pay for the Goods in the manner and terms, specified in the Agreement.

2.2. This Agreement is a public offer and contains all the essential conditions for the sale and purchase of a remote method through the online store. This Agreement governs the relationship between the Seller and the Buyer.

2.3. The online store is designed for remote sale of goods via the Internet.

2.4. This Agreement is an official document of the Seller and an integral part of the offer.

3. Checkout

3.1. The Buyer's order can be placed exclusively through a special service on the Seller's Website.

3.2. When making a purchase on the Site, the Buyer provides the following personal information:

Full Name

E-mail address

phone number

delivery address of the Goods.

3.3. The Buyer is responsible for the accuracy and relevance of the information provided when placing the Order.

3.4. The Seller is not responsible for the resulting consequences of providing inaccurate or inaccurate information, including if such information resulted in the untimely delivery of the Goods.

3.5. The buyer has the right to edit the registration information about himself. The Seller does not change or edit the registration information about the Buyer without the consent of the latter. The Seller uses the received data solely for the conclusion and execution of the Agreement and does not provide them to third parties without the consent of the Buyer.

The Buyer gives his consent to the processing of his personal data in order to conclude a sale and purchase agreement with him and to execute the Agreement, as well as to receive information and address addresses, including for the purpose of direct contacts with him using means of communication.

3.6. The entry by the Buyer of the data specified in clauses 3.1. - 3.2. in the registration form on the website means the full and unconditional acceptance by the Buyer of the terms of this Agreement (Acceptance).

3.7. After placing the order, the Buyer is provided with information about the expected date of transfer of the Order to the Delivery Service. The estimated date is the period during which the Seller undertakes to transfer the Buyer's Order to the delivery Service chosen by him when placing the Order.

The specified date depends on the availability of the ordered Goods in the Seller's warehouse and the time required to process the Order.

3.8. All information materials presented on the Site are for reference purposes and cannot fully convey reliable information about the properties and characteristics of the Goods.

The product may differ slightly from the illustrations on the site. At the same time, the Seller makes sufficient efforts to ensure that the color and shape of the Goods correspond as closely as possible to the illustrations on the Seller's website.

If the Buyer has any questions regarding the properties and characteristics of the Goods, before placing the Order, the Buyer can contact the Seller at: info@16station.com

3.9. In the absence of the ordered Goods in the Seller's warehouse, including for reasons beyond the control of the Seller, the Seller has the right to cancel the specified Goods from the Buyer's Order and notify the Buyer about it.

3.10. In case of cancellation of a fully or partially prepaid Order, the cost of the canceled Goods is returned to the Buyer by the Seller.

4. Price of the Goods and settlement procedure.

4.1. The total cost of the Order consists of the cost of the Goods ordered by the Buyer in the online store and the cost of delivery if the Buyer chooses a paid delivery method.

4.2. The buyer pays for the order in any way selected in the online store. The methods of payment for the Goods are indicated on the Site in the section "Conditions of purchase and return".

4.3. Prepayment for the Goods represents the full cost of the Goods indicated on the site at the time of placing the order, and the cost of delivery in case of choosing a paid delivery method.

4.4. The price of the Goods is indicated on the website and is determined by the Seller independently.

4.5. In case of incorrect indication of the price of the Goods ordered by the Buyer, the Seller informs the Buyer as soon as possible to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order was paid, the Seller returns to the Buyer the amount paid for the Order in accordance with the terms of this offer.

4.6. The price of the Goods indicated on the website may be changed by the Seller. At the same time, the price for the Goods ordered by the buyer cannot be changed.

4.7. In case of cancellation of the Order or part of it, the cost of the Goods paid by a bank card can be returned to the same card from which the payment was made.

4.8. In accordance with the decree of the Government of the Russian Federation dated 01.19.98 No. 55, jewelry made of precious metals and precious stones of proper quality cannot be returned or exchanged. The following goods of proper quality cannot be returned or exchanged "... Products made of precious metals, with precious stones, from precious metals with inserts of semiprecious and synthetic stones, cut precious stones ..." GOODS OF OTHER SIZES, SHAPES, DIMENSIONS, SHAPES, COLORS OR COMPLETE SET Approved by the Government of the Russian Federation of January 19, 1998 N 55)

5. Delivery of the order.

5.1. The total delivery time of the Goods from the warehouse consists of the order processing time and the delivery time. The processing time for an order is 1 (one) or 2 (two) business days from the date of placing the order. Delivery time by courier service is from 2 (two) to 8 (eight) business days from the date of order processing. Delivery time outside the Russian Federation depends on the selected delivery method.

5.2. Delivery of Orders is carried out all over the world in any way available on the Site. Delivery methods are indicated on the Site in the appropriate section "Delivery Terms". The delivery area of ​​some goods is limited to the territory of the Russian Federation. In exceptional cases, upon agreement with the Seller, delivery outside the Russian Federation is possible.

5.3. The Seller will make every effort to comply with the delivery times indicated on the Site, however, delays in delivery are possible due to unforeseen circumstances that occurred through no fault of the Seller.

5.4. If the delivery of the goods is delayed not through the fault of the Seller, the Seller does not bear any responsibility to the Buyer.

5.5. The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment the Goods are handed over to him and the recipient of the Order affixes the signature in the documents confirming the delivery. In case of non-delivery of the Goods, the Seller refunds to the Buyer the cost of the Order prepaid by the Buyer and delivery after receiving confirmation of the loss of the Order from the Delivery Service.

5.6. The delivery cost of each Order is calculated individually, based on its weight, region, delivery method and form of payment, and is indicated at the last stage of ordering on the Website or by means of an e-mail message.

5.7. Upon delivery, the Goods are handed over to the Buyer or to the person indicated as the Recipient. In the absence of the Buyer or the Recipient specified by him at the place of delivery, the Goods are handed over to the person who presented the document confirming the placement or payment of the Order.

5.8. In order to avoid cases of fraud, as well as to fulfill the obligations assumed, upon delivery of the prepaid Order, the delivery person has the right to request an identity document of the Recipient.

5.9. If it is impossible to deliver the Goods to the Buyer for reasons beyond the control of the Seller and / or the Delivery Service, the Goods are sent to the Seller, and the Buyer is refunded the cost of the Goods in case of prepayment.

5.10. Delivery of the Goods is carried out to the address indicated by the Buyer when placing the Order on the website.

5.11. The Seller is not responsible for paying taxes and fees on purchases that exist in the country of the Recipient. All taxes and fees associated with the purchase of the Product and its delivery to the Buyer are paid by the Buyer.

6. Procedure for the return of the Goods.

6.1. The Buyer has the right to refuse the ordered Goods at any time before receiving it, and after receiving it - within 14 days.

6.2. Return of the Goods of good quality is possible if it was not in use, its presentation (packaging, seals, labels), consumer properties, as well as a document confirming the fact and conditions of purchase of the specified Goods have been preserved.

To return the Goods, an identity document is also required. The buyer does not have the right to return or exchange the Goods of good quality specified in the List of non-food goods of good quality that cannot be returned or exchanged, approved by the Decree of the Government of the Russian Federation of 01.19.1998 No. 55.

In accordance with the decree of the Government of the Russian Federation dated 01.19.98 No. 55, jewelry made of precious metals and precious stones of proper quality cannot be returned or exchanged. The following goods of proper quality cannot be returned or exchanged "... Products made of precious metals, with precious stones, from precious metals with inserts of semiprecious and synthetic stones, cut precious stones ..." GOODS OF OTHER SIZES, SHAPES, DIMENSIONS, SHAPES, COLORS OR COMPLETE SET Approved by the Government of the Russian Federation of January 19, 1998 N 55)

6.3. In case of refusal from the Goods of good quality, the Seller refunds its value within 10 days from the date of receipt of the Goods and the written application (requirement) of the Buyer. If the Buyer refuses the Goods of good quality, the cost of delivery of the Goods from the Buyer to the Seller is compensated by the Buyer and is carried out in any way convenient for the Buyer. The Seller does not reimburse the Buyer for the actual cost of taxes and fees paid upon receipt of the Goods, if any.

To return the Goods you must:

- Write an application for a return, indicating the reason for the return;

- Attach a copy of your passport; documents confirming payment for the Goods.

6.4. Requirements for the return of the amount of money paid for the Goods are subject to satisfaction within 10 days from the date of receipt by the Seller of the Goods from the Buyer in the event that the returned Goods correspond to their presentation and quality.

6.5. Goods that do not correspond to the presentation and quality will be a faulty Goods and such Goods that cannot ensure the performance of their functional qualities due to the presence of manufacturing defects. The received Product must correspond to the description on the site.

6.6. The Buyer can return the Goods of inadequate quality to the Seller and demand a refund of the paid amount of money within 14 days from the date of purchase, if the Goods were not in use and retained their original appearance. The request for return must indicate what kind of defect the goods returned by the Buyer contain. The difference between such qualities as the shape and color of the Product from those stated in the description on the Site is not a malfunction or non-functionality of the Product.

6.7. When transferring the Goods, the Buyer / Recipient must check its appearance and packaging, the quantity of the Goods in the Order, completeness, and assortment. When courier delivery of the Goods, the Buyer / Recipient puts his signature on the delivery receipt, in the column with the words: “The order is accepted, the completeness is complete, delivery services are provided, I have no complaints about the quantity and appearance of the goods. I am familiar with the conditions for the return of goods "or other words similar in meaning.

6.8. Due to the peculiarities of the remote sale method, the replacement of the Goods can only be performed by returning the Goods and placing a new Order for a similar Goods.

6.9. In case of refusal to fulfill the contract, the Buyer is obliged to return the Goods to the Seller. A justified claim for the return of the amount paid can be satisfied only after the Seller receives the returned Goods in proper form.

6.10. When returning the Goods of proper quality, the Buyer is refunded the cost of the Goods at the time of purchase. Shipping and return shipping costs are the responsibility of the Buyer. In order to avoid disputes and claims of the Client to the Seller, the opening of the parcel should take place in the presence of the courier.

6.11. Goods purchased with an additional discount due to defects or defects are non-refundable.

7. Processing of personal data

7.1. The information provided by the Buyer when placing the Order is confidential. The processing of personal data by the Seller is carried out in accordance with the Federal Law of July 27, 2006 No. 152-FZ "On the processing of personal data".

7.2. The Seller is not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.

7.3. By providing his personal data to the Seller, the Buyer agrees to their processing, both using automation tools and without using automation tools, in particular, collection, storage, transfer (including cross-border transfer) to third parties and the use of information by the Seller in order to fulfill obligations to Buyer in accordance with this Agreement.

7.4. The buyer has the right to revoke his consent to the processing of personal data by sending a notification to the address: info@16station.com. If the Buyer receives a notice of revocation of consent to the processing of personal data, the Seller undertakes to delete the Buyer's Account from the Site.

7.5. The Seller processes the Buyer's personal data:

to make a purchase on the Site;

to fulfill their obligations to the Buyer;

to evaluate and analyze the work of the Site;

to determine the winner in promotional activities conducted by the Seller.

7.6. The Seller has the right to send advertising and information messages to the Buyer, both the Seller and its partners. If the Buyer does not wish to receive such messages, he must send a notification to the address: info@16station.com

7.7. The Seller undertakes not to disclose the information received from the Buyer. The provision by the Seller of information to agents and third parties acting on the basis of an agreement with the Seller to fulfill obligations to the Buyer is not considered a violation.

7.8. It is not considered a violation of obligations to disclose information in accordance with reasonable and applicable legal requirements.

7.9. The Seller has the right to use the technology of recording "cookies" when providing the Buyer with access to the Site. "Cookies" do not contain confidential information and are not transferred to third parties.

7.10. The Seller is not responsible for the information disseminated by the Buyer using the Site in a public form.



8. Copyright

8.1. All textual information and graphics posted on the Seller's website are the property of the Seller and / or its suppliers and manufacturers of the Goods.

9. Validity period and change of conditions of the Offer

9.1. The Offer comes into force from the moment of its publication on the website on the Internet at http://www.16station.com and is valid until the Offer is withdrawn by the Seller.

9.2. The Seller reserves the right to amend the terms of the Offer and / or withdraw the Offer at any time at its sole discretion. In the event that the Seller makes changes to the Offer, such changes come into force from the moment of publication on the website, unless another date for the entry into force of the changes is additionally determined when they are published.

10. Duration, amendment and termination of the Agreement

10.1. The Agreement enters into force from the moment of the Offer Acceptance and is valid until the Seller fulfills its obligations to deliver or ship the Goods and provide Services in an amount corresponding to the amount made by the Buyer under the Agreement of payment, or until the Agreement is terminated.

10.2. The agreement may be terminated by the Buyer or the Seller in the cases provided for by the current legislation of the Russian Federation.

11. Liability of the parties

11.1. For non-fulfillment or improper fulfillment of obligations under this agreement, the parties are liable in accordance with the legislation of the Russian Federation.

11.2. The Seller is not responsible for the impossibility of servicing the Buyer for any reasons beyond his control, including disruption of communication lines, equipment malfunction, failure to fulfill the obligations of suppliers of certain services, etc.

11.3. The Seller is not liable for damage caused to the Buyer as a result of improper use of the Goods ordered on the Site.

11.4. The seller is not responsible for the content and functioning of external sites.

11.5. The Seller under no circumstances bears any responsibility under the Offer Agreement for:

a) Any consequential losses and / or lost profits of the Buyer and / or third parties, regardless of whether the Seller could foresee such losses or not.

b) Use (impossibility of use) and any consequences of use (impossibility of use) by the Buyer of the chosen form of payment for the Goods or services.

11.6. Without conflicting with the above, the Seller is released from liability for violation of the terms of the Offer Agreement if such violation is caused by force majeure circumstances (force majeure), including the actions of authorities, natural disasters, fire, flood, earthquake, lack of electricity, failures computer network operation, strikes, civil unrest, disorder